Privacy Policy

  1. Definitions and Interpretation
    1.1 “ANO” means African Network Operators (PTY) LTD.
    1.2 “Personal Information” means information relating to an identifiable, living, natural person and where it is applicable, identifiable, existing juristic person, including all information as defined in the Protection of Personal Information Act 4 of 2013.
    1.3 “Processing” means the creation, generation, communication, storage, destruction of personal information as more fully defined in the Protection of Personal Information Act 4 of 2013.
    1.4 “You” or the “user” means any person who accesses and browses the Website for any purpose.
    1.5 “Website” means the website of the ANO at URL or such other URL as ANO may choose from time to time.
  2. The Policy & Amendments
    2.1. This privacy policy statement sets out ANO’s information gathering, processing and dissemination practices in respect of its Website and information acquired through other means.
    2.2. Due to legal and other developments, ANO may amend this policy from time to time. The version of the terms and conditions effective for this Privacy Policy are indicated by the effective date incorporated in the title of said Privacy Policy. It is your responsibility to appraise yourself of the current version of the Privacy Policy.
    2.3. By continuing to browse the Website or use this Privacy Policy after a revised Privacy Policy becomes effective, you agree to adhere this version Privacy Policy.
  3. Processing of Personal Information
    3.1. By providing your Personal Information to ANO you confirm that it has been collected directly from you and consent to the processing of said information by ANO.
    3.2. Where you submit Personal Information to ANO via the Website or any other means, the following principles shall be observed in the processing of said information:
    3.2.1. Personal Information will be collected only for a purpose consistent for which it is required and that purpose will be apparent from the context in which the information is requested.
    3.2.2. Personal Information will only be collected and processed in a manner which is relevant, proportionate and adequate in the context of the collection and processing of said information.
    3.2.3. Unless the parties have agreed otherwise in writing or ANO is permitted in terms of the relevant national legislation, Personal Information will only be processed for the purpose’s compatible with that for which it was collected.
    3.2.4. ANO will store records of all Personal Information collected and the specific purpose for which it was collected for a period of one (1) year from the date on which it was last used.
    3.2.5. ANO will not disclose any Personal Information relating to you to any third party unless your prior written agreement is obtained, the information has come into the public domain through no fault of ANO, or ANO is required to do so: By law. By any regulatory entity, governmental body or securities exchanges which any of the parties are subject, whether or not the requirement for information has the force of law; To ensure compliance with any of their obligations in terms of this agreement; To be disclosed to auditors, bankers or advisors employed by either party to ensure its functioning;
    3.2.6. If Personal Information is disclosed with your consent, ANO will retain a record of the information so disclosed, the third party to which it was disclosed, the reason for the disclosure and the date of disclosure, for a period of one (1) year from the date on which it was last used.
    3.2.7. ANO will destroy, delete or otherwise dispose of any Personal Information that is no longer needed by ANO for the purpose it was initially collected, or subsequently processed.
    3.3. In terms of the Electronic Communications and Transactions Act 25 of 2002, ANO may use Personal Information collected to compile profiles for statistical purposes. No information contained in the profiles or statistics will be able to be linked to any specific user.
  4. Collection of Anonymous Data
    4.1. ANO may use standard technology to collect information pertaining to use of the Website. This technology is not able to identify individual users but simply allows ANO to collect statistics of the use of the Website.
    4.2. ANO may utilize temporary or session cookies to keep track of users’ browsing habits. A cookie is a small file that is placed on your hard drive, in order to keep a record of your interaction with the Website and facilitate user convenience.
    4.2.1. Cookies by themselves will not be used to identify users personally but may be used to compile identified statistics relating to use of services offered or to provide ANO with feedback on the performance of the Website.
    4.2.2. The following classes of information may be collected in respect of users who have enabled cookies: The browser software used; IP address; Date and time of activities while visiting the Website; URLs of internal pages visited; and Referrers.
    4.3. If you do not wish cookies to be employed to customize your interaction with the Website, it is possible to alter the manner in which your browser handles cookies. An alteration in such a manner may render certain services on the Website unavailable or otherwise affect your browsing experience.
  5. Security
    5.1. ANO will take reasonable measures to ensure the security and integrity of information submitted to or collected by the Website but cannot under any circumstances be held liable for any loss or other damage sustained as a result of unlawful access to or dissemination of any Personal Information by a third-party.
  6. Links to Other Websites
    6.1. ANO has no control over and accepts no responsibility for the privacy practices of any third-party websites to which links may have been provided on the Website.
    6.2. It is the responsibility of the user to familiarize themselves with the privacy policies of the websites they browse.
  7. Queries
    7.1. If you have any queries about this privacy policy please contact us by emailing info@localhost
  8. Collected Personal Information
    8.1. Subject to Clause 3 and 4 above, ANO may collect your Personal Information in the following ways:
    8.1.1. While you use the Website, or when processing customer orders and complaints, ANO may collect your Personal Information, or you may provide it to us.
    8.1.2. In order to provide you with a quote or to invoice you, ANO may collect publicly available Personal Information of the internet.
    8.1.3. By law, ANO is obliged to verify the identity of its clients and may request Personal Information in this regard.
    8.1.4. As per Clause 4 above, ANO makes use of “cookies” on the Website, enabling ANO to collect statistical information and assist in making the Website more user friendly.
    8.2. ANO may utilise your personal information to, inter alia, to respond to your enquires, provide you with quote for our services or legal solutions, verify your identity; provide you with our services and improve our service to you by analysing it for trends, invite you to attend events, send you updates on the latest legal developments and company policy,
    8.3. ANO may also send you marketing material, such as our newsletter and electronic communications relating to other services ANO provides. You can unsubscribe from our newsletter at any time and thereafter ANO will not market to you.