Topic: Technical Support

Can I Upgrade Or Downgrade Anytime?

Upgrades are effective within 3 days of placing your upgrade request. Downgrades are effective on the 1st of the new month if the request is completed before the 20th, otherwise it will only be effective the next month.

How to stay Connected during a power outage

Power outages can play havoc with your devices and can be frustrating when you wish to continue reading work emails or to relax and catch up on your favourite shows. Sadly there is nothing ANO can do to help you with power outages, but here are...

How to test your line speed

To test your line speed, all you need is a simple tool that shows you what your download and upload speeds are at a particular point in time. A free online tool called "Ookla Speed Test" can be accessed on An alternative...